Details

Privacy Policy

Shenzhen De Yi Shi Glasses Ltd. (hereinafter referred to as "us") is committed to protecting your privacy.

 

We understand that you care about how your personal data is used and shared. Thank you so much for trusting us that we handle this in a sensitive and responsible manner. This statement outlines our privacy policy and will help you understand the following:

1. What personal information have we collected from you?

2. What is the purpose of collecting, holding, using, and disclosing personal information?

3. How do we collect your personal information from you?

4. Do we share the personal information that we have collected from you?

5. How do we protect your personal information?

6. Conditions of use, notices, and terms of modification

7. Our contact information

 

Before you visit our website, please be sure to read this statement carefully, fully understand the terms and conditions, You can choose to continue if you think the statement is appropriate and you are in accordance with the relevant content guidelines in this statement. If you choose to continue and visit our website, you will agree to this privacy statement. Please contact us with any questions.

 

1. What personal information have we collected from you?

1.1 We collect the personal information that you agree to provide with the following information types:

· Your identity information, including name, ID number, nickname

· Your contact information, including phone number, WeChat ID, email address, delivery address

· Your order information, including consignee name, delivery address and mobile phone number, order number, information on your purchased goods or services, order date, payment amount you should pay and payment method

· Your payment information, including payment account information, payment account number, payment order number

· Other information, including the login password, above relevant information from a third party, and any other information that you choose to provide to us.

 

1.2 You can always choose not to provide certain information. In this case, please understand that you may not be able to utilize all of our features.

 

1.3 If you give us personal information about another person, please make sure you tell them about this privacy policy.

1.4 We may receive information about you from other sources that we will add to our customer database.

 

2. What is the purpose of collecting, holding, using, and disclosing personal information?

2.1 We process your personal information to provide you with the following services:

· Provide our products

· Reply to inquiries about our products

· Process your orders and communicate with you about these orders

· Handle the payments paid to us

· Screening of potential risk or fraudulent orders on our site

· Improve and optimize our website (for example, by generating an analysis of how our customers browse and interact with the site) and evaluate the success of our marketing and advertising campaigns

· Provide you with customer service or technical support and handle any complaints or feedback

· For use for our administrative purposes and preservation of internal records

· Conduct research and analysis, and improve and develop our products

 

2.2 We may use your use and disclosure for other purposes as required or authorized by law (including those for which you provide consent)

 

2.3 If we are unable to collect or relate to your personal information from you, we may not be able to respond to your requests or inquiries, or to conduct other transactions with you.

 

3. How do we collect our personal information from you?

3.1 We collect information from you in a variety of ways, including when you interact with us in writing, electronically, or by phone, or when you communicate with us through our website or through social media channels.

 

4. Do we share the personal information that we have collected from you?

4.1 Information about our customers is an important cornerstone of running our business, and we will not transfer it to others, except where:

4.1.1 Upon obtaining your personal consent, we will transfer your personal information to other third parties.

4.1.2 In the event of merger, acquisition, bankruptcy, liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to remain subject to this personal information protection policy, otherwise we will require the company or organization to ask youyou’re your authorization and consent.

 

4.2 We may employ other companies or individuals to perform certain functions on our behalf. For example, delivering packages, postal mail, email or text messages, payment processing, removing duplication from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid lists and links), and providing customer service. These parties will have access to customer information to perform their duties, but will not use this information for any other purpose.

 

4.3 We will not share your personal information with any third party unrelated to providing services to you, unless with your express consent.

 

4.4 We will publicly disclose your personal information only if:

4.4.1 After obtaining your explicit consent;

4.4.2 Law-based disclosure: In order to comply with laws, legal procedures, litigation, or as required by competent government authorities, or to enforce or apply our use conditions or other agreements, we may publicly disclose your personal information when we believe that the release is appropriate to protect the rights, property, and safety of our company, customers, or other persons. This includes exchanging information with other companies and organizations to protect fraud and reduce credit risk.

However, this does not include selling, leasing, sharing, or otherwise disclosing personally identifiable information for business purposes in violation of the commitments specified in this Privacy Statement.

 

4.5 You will be notified when your information may enter into third parties. You may have the opportunity to choose not to share this information.

 

4.6 Customers outside of China

Some of our service providers are located outside of China. Therefore, the personal information that we collect and hold may be disclosed to recipients in other countries.

For example, we use Shopify to support our online store. You can read more here about how Shopify handles your personal information (including where it handles your personal information) : https://www.shopify.com /legal/privacy.


 

 

 

5. How do we protect your personal information?

5.1 In the process of information exchange, we try to protect your data by using the network security layer software to encrypt the information you input. We do not use passwords or access to your computer or mobile devices. Therefore, when sharing a computer or mobile device with others, you should make sure to log out immediately after use.

 

5.2 We will take all reasonable and feasible measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for the time period required to meet the stated purpose, unless the retention period is extended or permitted by law.


5.3 In the unfortunate event of a personal information security incident, we will timely inform you in accordance with the requirements of the applicable laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions how you can independently prevent and reduce risks, remedial measures for you, etc. We will timely inform you of the procedures related to the event by mail, letter, telephone, push notification, etc. When it is difficult to inform the subject of personal information one by one, we will issue the announcement in a reasonable and effective way.

6. Conditions of use, notices, and terms of modification

6.1 If you choose to visit this website, then your visit and any privacy dispute shall comply with this Privacy Statement and our Conditions of Use.

 

6.2 Our business changes from time to time, so that our privacy statements and conditions of use may also change. We can alert you by email or by posting updates on this website, unless you have instructed us not to do so. You should often check out the latest terms of use and privacy statements on our website.

 

6.3 Unless otherwise stated, the current privacy statement applies to all the information that we have about you and your account. We will honor our commitment to change our policies and practices and make any changes to the security of customer data without the consent of the relevant involved.

 

7. Information of our contact parties

7.1 If you have any concerns about the privacy security of this site, please contact us with a detailed description, and we will do our best to resolve this issue.

Contact number: 0755 2845 0205

Contact address: Shenzhen De Yi Shi Glasses Ltd., 2/F., No. 210 Zhangbei Road, Ailian, Longgang District, Shenzhen 518172, PR China

Email: client.savanah@hotmail.com

7.2 In general, we will reply within 15 working days. If you are not satisfied with our reply, especially if our personal information processing behavior damages your legitimate rights and interests, you can also complain or report to the Internet information, telecommunications, public security and industrial and commercial regulatory authorities, or seek a solution by filing a lawsuit to the court with jurisdiction in the place of the defendant's domicile.


  • Telephone

    • 0755 2845 0205
    • +86 75528450205
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